PEKM Terms of Service
Last update: February 2025
The following terms of service (these "Terms of Service"), govern your access to and use of the website and mobile application, including any content, functionality and services offered on or through www.PEKM.com or the PEKM mobile application (the "Site") by PEKM. as applicable. PEKM and its subsidiaries are collectively referred hereto as "Pekm" "we" or "us" and “you” or “user” means you as an user of the Site.
Please read the Terms of Service carefully before you start to use the Site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree, on behalf of yourself or on behalf of your employer or any other entity (if applicable), to be bound and abide by these Terms of Service, PEKM Payment Terms, found here (“Payment Terms”), pekm Community Standards, found here, and any additional standards, conditions, policies, guidelines and in-product disclosures (collectively, the “Terms”), which are incorporated herein by reference. You further acknowledge, you have read and understood our Privacy Policy, found here. If you do not want to agree to these Terms or the Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site, please access the designated articles herein.
Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms. Contacting our Customer Support team can be performed by submitting a request here. For additional information on our designated contact points, see here.
1. Representations and Warranties
This Site is offered and available to users who are at least 18 years of age and of legal age to form a binding contract. If you are under 18 and at least 13 years of age, you are only permitted to use the Site through an account owned by a parent or legal guardian with their appropriate permission. If you are under 13 you are not permitted to use the Site or the PEKM services.
The Site is available only to users who are not subject to any economic sanctions or trade restrictions imposed by the United States, European Union or any other applicable jurisdiction.
By using the Site, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.
Key Terms
Buyers are users who purchase services on pekm.
Custom Offers are exclusive proposals that a Seller can create in response to specific requirements of a Buyer.
Hourly Contract means an Order based on an hourly Custom Offer with an Hourly Rate.
Hourly Limit / Weekly Hourly Limit means the limit on the working hours per week defined in an Hourly Contract.
Hourly Rate means the rate per hour agreed between Seller and Buyer for an Hourly Contract.
Hourly Weekly Report / Weekly Report means the working hours reported by Seller on a weekly basis in connection with an Hourly Contract.
Order Page is where Buyers and Sellers communicate with each other in connection with an ordered Service.
Orders are the formal agreements between a Buyer and Seller.
Professions is where eligible Sellers can showcase the Services they offer on pekm based on specific skills.
Sellers or Freelancers are users who offer and provide Services on pekm.
Seller Page is where Sellers can include all of their information, present a portfolio of other works, showcase their Professions and anything that could be helpful to Buyers.
3. Overview (Main terms, in a nutshell)
Only registered users may buy and sell on pekm. In registering for an account, you agree to provide us with accurate, complete and updated information regarding your business or personal details, and update such details as required, without undue delay. In addition, you must not create an account for fraudulent or misleading purposes. You are solely responsible for any activity on your account and for maintaining the confidentiality and security of your password. We are not liable for any acts or omissions by you in connection with your account.
Sellers must fulfill their Orders, and may not cancel Orders on a regular basis or without cause. Cancelling Orders will affect Sellers’ reputation and level.
Sellers gain account levels based on their performance metrics. You can read more about it on the Levels section below.
Users may not offer or accept payments using any method other than placing an Order through Pekm.com.